Privacy Policy

Last Updated: October 1, 2026

At TheKartClub, we respect your privacy and are committed to protecting the personal information you provide when using thekartclub.com, our services, and any related features or platforms.

This Privacy Policy explains what information we collect, how we use it, when we may share it, how we protect it, and the choices and rights available to you.

By accessing or using TheKartClub, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use TheKartClub, we may collect the following categories of information.

1.1 Personal and Contact Information

This may include:

• Full name

• Email address

• Phone number

• Billing address

• Shipping/delivery address

• Country, state, city, and postal code

• Other information you provide when contacting customer support

1.2 Account Information

If you create an account, we may collect:

• Email address or username

• Password or authentication information

• Saved addresses

• Account preferences

• Order history

• Wishlist or saved products

• Communication preferences

Passwords should be stored using appropriate security measures, and we do not intend to store passwords in plain text.

1.3 Order and Transaction Information

When you purchase products through TheKartClub, we may collect information relating to:

• Products purchased

• Order number

• Order value

• Shipping and billing information

• Delivery status

• Returns, replacements, and refunds

• Transaction status

• Customer-service interactions relating to your order

1.4 Payment Information

Payments may be processed through third-party payment providers.

Depending on the payment method, TheKartClub or our payment partners may process information such as:

• Payment method

• Transaction ID

• Payment status

• Billing information

• Card or payment-token information

Where payment processing is handled by a third-party payment provider, your payment information may be processed directly by that provider in accordance with its own privacy policy and security practices.

We do not intend to store complete payment-card numbers or CVV/security codes on our own systems unless specifically required and lawfully permitted for a particular payment service.

1.5 Device and Technical Information

When you access TheKartClub, certain technical information may be collected automatically, including:

• IP address

• Browser type

• Operating system

• Device type

• Device identifiers where applicable

• Language and regional settings

• Referring website

• Pages viewed

• Search activity

• Date and time of visits

• Website interactions

• Error and diagnostic information

This information helps us maintain website security, understand usage, and improve our services.

1.6 Cookies and Similar Technologies

TheKartClub may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

• Keep you signed in

• Maintain your shopping cart

• Remember preferences

• Understand website usage

• Measure advertising performance

• Improve website functionality

• Detect fraudulent or suspicious activity

• Personalize content and advertising where permitted

You can manage or disable cookies through your browser settings.

Some cookies are necessary for the website to function correctly. Disabling certain cookies may affect website functionality.

2. How We Use Your Information

We may use your information for legitimate business and service purposes, including:

Order Processing

• Processing and fulfilling orders

• Processing payments

• Arranging shipping and delivery

• Providing tracking information

• Processing cancellations, returns, replacements, and refunds

Customer Support

• Responding to questions and requests

• Resolving order problems

• Investigating delivery issues

• Handling return and refund requests

• Communicating important account or order information

Account Management

• Creating and maintaining your account

• Authenticating your identity

• Managing saved addresses and preferences

• Maintaining your order history

Website Improvement

• Understanding how customers use our website

• Improving website performance

• Developing new features

• Improving product discovery and search

• Detecting technical problems

Security and Fraud Prevention

• Protecting accounts

• Detecting suspicious transactions

• Preventing fraud and abuse

• Protecting our website and systems

• Investigating unauthorized activity

Marketing

Where permitted by applicable law and subject to your preferences, we may use your information to:

• Send promotional emails

• Inform you about offers and sales

• Recommend products

• Measure marketing campaigns

• Display relevant advertisements

You may unsubscribe from promotional communications at any time.

Transactional communications, such as order confirmations, shipping updates, security alerts, and important service notices, may continue even if you opt out of marketing communications.

Legal and Regulatory Compliance

We may process information when necessary to:

• Comply with applicable laws

• Respond to lawful requests from authorities

• Protect our legal rights

• Investigate suspected fraud or unlawful activity

• Enforce our Terms & Conditions

3. How We Share Information

We do not sell your personal information as a commodity.

However, we may share relevant information with trusted third parties when necessary to operate TheKartClub and provide our services.

These may include:

Payment Providers

Payment processors may receive information required to authorize and process transactions.

Shipping and Logistics Providers

Courier companies, fulfillment partners, customs agents, and logistics providers may receive information such as:

• Name

• Delivery address

• Phone number

• Order details

• Tracking information

This allows them to deliver your order and complete related logistics procedures.

Sellers, Suppliers and Fulfillment Partners

Where necessary to fulfill an order, relevant order and delivery information may be shared with the applicable seller, supplier, manufacturer, or fulfillment partner.

Technology and Hosting Providers

We may use third-party providers for:

• Website hosting

• Cloud infrastructure

• Database services

• Security

• Email delivery

• Customer support

• Website analytics

• Search and product functionality

Analytics Providers

We may use analytics services to understand website traffic, customer behavior, and website performance.

Advertising and Marketing Partners

Where permitted by law and subject to applicable consent requirements, we may work with advertising and marketing providers to measure campaigns, deliver relevant advertising, and understand advertising performance.

Legal Authorities

We may disclose information when required by law, legal process, court order, or lawful governmental request.

We may also disclose information where reasonably necessary to protect the rights, safety, property, or security of TheKartClub, our customers, or others.

4. International Data Transfers

Because TheKartClub may serve customers internationally, your personal information may be processed or stored in countries other than the country in which you live.

For example, information may be processed by payment providers, hosting providers, logistics partners, analytics providers, or other service providers operating in different countries.

Where applicable, we take reasonable steps to ensure that international transfers are handled in accordance with applicable data-protection laws and appropriate safeguards.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The retention period may depend on:

• The nature of the information

• The purpose for which it was collected

• Whether you maintain an account

• Whether there is an active order or customer-service issue

• Legal, tax, accounting, or regulatory requirements

• Fraud prevention and security requirements

• The resolution of disputes or claims

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable law.

6. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of personal information where legally applicable

• Request restriction of certain processing

• Object to certain uses of your information

• Withdraw consent where processing is based on consent

• Request portability of certain personal information

• Opt out of marketing communications

• Request information about certain data disclosures

Some rights may be subject to legal exceptions or limitations.

To make a privacy request, contact us at:

support@thekartclub.com

We may need to verify your identity before completing certain requests to protect your account and personal information.

7. Marketing Communications

You may receive promotional communications from TheKartClub if you have subscribed to marketing communications or where otherwise permitted by applicable law.

You can unsubscribe by:

• Clicking the unsubscribe link in a marketing email

• Using available communication preferences in your account

• Contacting us at support@thekartclub.com

Even after unsubscribing from marketing communications, you may continue to receive essential service communications related to orders, payments, security, account activity, or other necessary transactions.

8. Cookies and Advertising Technologies

TheKartClub may use third-party technologies such as analytics tools, advertising pixels, conversion tracking, and similar technologies.

These may help us understand:

• How visitors use our website

• Which products or pages are viewed

• Which marketing campaigns are effective

• How users interact with advertisements

• How we can improve our website

The specific third-party services used by TheKartClub may change over time.

Where legally required, we may request your consent before using non-essential cookies or similar technologies.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

• Unauthorized access

• Loss

• Misuse

• Alteration

• Disclosure

• Destruction

Security measures may include encryption, access controls, authentication systems, monitoring, secure hosting, and other appropriate safeguards.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You are also responsible for protecting your account credentials and should not share your password or authentication information with others.

10. Children's Privacy

TheKartClub is not intended for children who are below the minimum age required to use our services under applicable law.

We do not knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us without appropriate authorization, please contact:

support@thekartclub.com

We will take reasonable steps to investigate and address the matter.

11. Third-Party Websites and Services

TheKartClub may contain links or integrations to third-party websites and services.

These may include:

• Payment providers

• Courier tracking services

• Social media platforms

• Advertising platforms

• Product manufacturers

• Other external services

These third parties operate under their own terms and privacy policies.

TheKartClub is not responsible for the privacy practices of websites or services that we do not control.

We encourage customers to review the privacy policies of third-party services before providing information to them.

12. Social Media

If you interact with TheKartClub through social media platforms, the platform may collect and process information according to its own privacy policy.

If you choose to share content, comments, reviews, or other information publicly, that information may be visible to others.

Please avoid sharing sensitive personal information in public comments, reviews, or social-media posts.

13. Fraud Prevention and Security Monitoring

We may process technical, account, transaction, and behavioral information to identify and prevent:

• Payment fraud

• Account takeover

• Fake accounts

• Abuse of promotions

• Return or refund abuse

• Unauthorized transactions

• Other suspicious activities

Where permitted by applicable law, information may be shared with relevant payment providers, security providers, logistics partners, or authorities for fraud prevention and investigation.

14. Reviews and User-Submitted Content

If you submit product reviews, photographs, comments, questions, or other content to TheKartClub, certain information associated with that submission may be displayed publicly, depending on the feature.

Do not include sensitive personal information in reviews or other public submissions.

Information submitted through customer support may be retained and used to investigate and resolve your request.

15. Payment Security

Payment transactions may be processed by third-party payment providers that use their own security controls and privacy practices.

TheKartClub does not request your password, OTP, CVV, or complete payment-card information through unsolicited email, SMS, social-media messages, or unofficial communication channels.

If you receive a suspicious communication claiming to be from TheKartClub, please contact us directly at:

support@thekartclub.com

16. Account Deletion

You may request deletion of your TheKartClub account by contacting:

support@thekartclub.com

Account deletion may not immediately result in deletion of every piece of information.

Certain information may need to be retained where required for:

• Legal compliance

• Tax or accounting requirements

• Fraud prevention

• Security

• Dispute resolution

• Warranty or transaction records

• Enforcement of agreements

Where information must be retained, we will retain it only for the applicable purpose and period.

17. Data Breaches and Security Incidents

If TheKartClub becomes aware of a security incident involving personal information, we will take reasonable steps to investigate, contain, and address the incident.

Where notification is legally required, we will notify affected individuals and/or relevant authorities in accordance with applicable law.

18. Your Responsibility

You should ensure that the information you provide to TheKartClub is accurate and up to date.

You should also:

• Use a strong password

• Keep your password confidential

• Avoid sharing account credentials

• Log out from shared devices

• Inform us promptly of suspected unauthorized access

TheKartClub cannot be responsible for account misuse resulting from credentials being voluntarily shared or inadequately protected by the account holder, except where applicable law provides otherwise.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our services

• Changes in technology

• Changes in business operations

• Changes in applicable laws

• Changes in data-processing practices

• New security or privacy requirements

When we make changes, the revised policy will be published on this page with a new Last Updated date.

Where required by applicable law, we will provide additional notice or obtain consent for material changes.

20. Contact Us

If you have questions, concerns, complaints, or requests relating to this Privacy Policy or your personal information, please contact us:

TheKartClub

Website: thekartclub.com
Privacy & Support Email: support@thekartclub.com

When contacting us about a specific order or account, please include relevant details so we can identify and assist you efficiently.

21. Applicable Privacy Laws

TheKartClub operates internationally and may have customers in different jurisdictions.

Depending on where you live, additional privacy rights and legal protections may apply, including rights under applicable data-protection and consumer-privacy laws.

Nothing in this Privacy Policy is intended to limit or remove rights that cannot legally be excluded under the laws applicable to you.